Supporting Franchisees

Franchisees are both DPG’s customers and business partners

It’s DPG’s job to support Franchisees who are both DPG’s customers and business partners

It’s DPG’s job to support franchisees and in-store teams in their efforts to run smooth and profitable Domino’s Pizza businesses and to ensure that high brand standards are achieved in all stores. To do this, DPG employs a team of over 400 people who work in a range of store support functions at locations in the UK (Milton Keynes and Penrith) and Ireland (Naas). 

We want our franchisees to be happy and achieve customer satisfaction through operational excellence, strong sales and great profits.  DPG operates service level agreements, which clearly set out the high standards of service and support that we promise to deliver to every franchisee who chooses to invest in setting up their own Domino’s Pizza business.

The DPG functions that provide the majority of regular and visible support to franchisees - information systems, foodservice, operations, human resources, public relations, legal, property, franchising and marketing - are accountable, transparent and managed by skilled and experienced people who are motivated to make our franchisees successful.

Any franchisee who has signed up to franchise with Domino’s Pizza will have taken part in a four week intensive Franchise Development Programme. This training course is designed to equip you with the knowledge and skills that you need to run a successful Domino’s Pizza delivery business, it will have covered everything from pizza making and people management to customer service and computer systems, we will have made sure that you’re all set to and ready to open your first store.